Land Rover parts - Terms & Conditions

PLEASE READ THESE CONDITIONS OF SALE & WARRANTY CAREFULLY

Parts described on this site as GENUINE is either genuine or manufactured by genuine OEM supplier. e.g. Borg & Beck, Lucas etc.
All other parts listed are parts manufactured by a well known supplier. e.g. Brake Engineering, Coopers, QH, Vandervell, Armstrong, etc. Manufacturers part numbers used for reference purposes only.

Roverparts plus offer a 1 month warranty on used parts and 3 month warranty on new parts. These warranty terms are not transferable, original invoice is required for proof of purchase. Used parts sold by Roverparts plus should be clean, tested to be in good working condition, and where applicable, engraved or marked "I.A.". Purchases should be accompanied with a receipt or invoice, this will validate the warranty.This warranty applies only to the part in question, Roverparts plus will in no way be liable to any other incurred costs relative to any part supplied by us

All labour charges incurred will not be covered by the warranty, no allowance is made for transport costs. Components used in Performance/off road or race applications are not warrantied.

EXCHANGE/CREDIT POLICY

In the instance that you are not satisfied with the quality, condition or operation of the part you have purchased from Roverparts plus, please inform us within 7 days of receiving the part, after this period, the part is non returnable. In the event that we do not have a replacement part, we will order or locate another, failing this, we will issue you with a refund on the part price only, not on any freight charges incurred. All applications for an exchange or credit must be accompanied with the original receipt for proof of purchase.The return of "stocked goods" will attract a handling charge of up to 20%. "Special order goods" are non returnable unless they are faulty. NO CREDITS ISSUED ON ELECTRICAL COMPONENTS.

COMPLAINTS & DISPUTES RESOLUTION

If you are at all dissatisfied with the parts or service of Roverparts plus, please contact us on 1300 760 125. We also comply with VACC codes of practice, any complaint or dispute can be arbitrated by the VACC in a professional manner